Support systems are vital in protecting and promoting the rights and welfare of migrant workers in countries of origin, transit, and destination. These support systems are usually provided by Ministries of Labour and Foreign Affairs. Ideally, services such as pre-departure and post-arrival orientation, document authentication, shelter, legal assistance, complaints mechanism, and repatriation should be available for workers during the entire migration process. However, because of gaps and other challenges, civil society organizations (CSOs) are also stepping in to extend further assistance to migrant workers.
Recognizing the importance of support systems for migrant workers, the Migrant Forum in Asia (MFA) developed and released in 2017 infographics of the services being provided for migrant workers by the governments of Bangladesh, India, Indonesia, Nepal, Philippines, and Sri Lanka in top destination countries. MFA also began updating the infographics this 2019 by covering the services being provided by both government and Civil Society Organizations (CSOs) in both the origin and destination countries. Infographics were also developed on available support systems for countries of destination namely Singapore and Malaysia.
The information on support systems in Singapore was compiled through desk research and contributions from MFA members and partners in Malaysia.